Privacy Policy

What we collect

When you call us, we may collect your name, phone number, service address and a description of the problem. We use these details only to dispatch a plumber, give you a price and follow up on the work. If you email us, we receive your email address and whatever you choose to include.

Calls to our line may be recorded for quality and training purposes. You can tell us at the start of the call if you prefer that we do not record.

How we use your information

We use what you share to answer your call, schedule and perform the work, send follow-up messages about that job, and improve our service. We may keep job records so that a plumber can see past work at your address if you call again.

We do not need an account or a password from you, and this website does not collect personal details from visitors.

Website data and cookies

This website is a simple set of pages. Our hosting provider may keep standard server records, such as the time of a visit and the page requested, to keep the site running and secure. Your browser may also store basic technical data to display pages properly.

Links on this site may lead to other websites, such as government pages. Those sites have their own privacy practices, and we are not responsible for them.

Who sees your information

Our staff and the plumbers assigned to your job can see the details they need. We may share information with service providers who help us run the business, such as phone or scheduling tools, and when the law requires it. We ask these providers to keep the information secure.

Keeping information safe and how long we keep it

We take reasonable steps to protect the information we hold, but no system is perfectly secure. We keep job records for as long as we need them for the work, for legal and tax reasons, and to handle questions about a past job.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it where the law allows. Call (614) 656-1470 or email contact@proplumbingreynoldsburg.com. We may need to confirm who you are first.

Changes and contact

We may update this policy from time to time, and the version on this page is the current one. For any privacy question, call (614) 656-1470 or email contact@proplumbingreynoldsburg.com. Our address is 6432 E Main St, Reynoldsburg, OH 43068.